Airlink Support

Help Desk

Everything you need to know before becoming an Airlink agency partner.

01
Start your application Complete your agency details.
02
Prepare for review Keep business and KYC details ready.
03
Get activated Complete approval and start ticketing.
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How to become an Airlink Agent?

Start by completing the Airlink agency application form with your business, contact and banking information.

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Onboarding Process

Submit your application, wait for Airlink review, complete KYC requirements and activate your agency profile.

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Required Documents

Business details, accreditation details, owner/director information, trade references and banking information may be required.

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KYC Process

After approval, complete the required verification information so your agency profile can be activated.

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Approval Process

Airlink reviews your submitted application and verifies the provided agency information.

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Account Activation

Once onboarding and verification are completed, your agency account is activated and login access becomes available.

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Credit / Funding Process

Banking and credit information submitted during onboarding may be used to determine the appropriate credit arrangements.

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How to start ticketing?

After your agency has been approved and activated, use your Airlink partner login to access the ticketing platform.

Frequently Asked Questions

How long does onboarding take? +
Processing time depends on the completeness of the application and the review requirements. Airlink will notify the agency when the review is completed.
Can I check my application status? +
Yes. Once your application is submitted, you can use your application reference to track the onboarding status.
When can I login? +
Login access becomes available after your agency has been approved, required KYC information has been completed and the account has been activated.
How do I start ticketing? +
After activation, login to the Airlink partner portal using your agency credentials and access the available ticketing services.